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U.S. IRS plans 10,000 hires to help clear millions of unprocessed tax returns

Randy Mancini 28 Mar 11
A sign for the Internal Revenue Service building is seen in Washington
A sign for the Internal Revenue Service (IRS) building is seen in Washington, U.S. September 28, 2020. REUTERS/Erin Scott

March 11, 2022

WASHINGTON (Reuters) – The Internal Revenue Service plans to launch job fairs and other efforts to hire 10,000 new employees over the next several months to help clear millions of unprocessed tax returns, the Treasury Department said on Thursday.

The IRS also will create a new 700-person “surge team” to process new returns at its campuses in Kansas City, Austin, Texas and Ogden, Utah, the Treasury said.

As of Feb. 5 the National Taxpayer Advocate’s office said the IRS had a backlog of some 23.5 million tax returns that still needed some form of manual processing, including 13.5 million from individuals, 7.2 million from businesses and 2.8 million from unspecified filers.

The backlog is due partly to delayed filing seasons over the past two years due to the COVID-19 pandemic, and the Treasury also blamed a decade of IRS budget cuts that has left the agency with a workforce the same size as in 1970 despite a 60% increase in the U.S. population and a more complex American economy.

The IRS said it will hold job fairs at the Kansas City, Austin and Ogden locations to fill 5,000 open positions and 5,000 new positions.

The Treasury said the agency also is requiring mandatory overtime work for more than 6,000 employees processing original returns, and overtime pay also is available for some 10,000 other employees processing amended returns and taxpayer correspondence.

(Reporting by David Lawder; Editing by Diane Craft and Andrea Ricci)